Food & Beverage

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Integration API

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Site Map

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CRM

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Bookings

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General

• Cloudline Terminology

  Cloudline Terminology This short article will help you get started with Cloudline's terminology and what to expect after completing your onboarding. Operators An Operator refers to your user account you've created during this sign up process. As an Operator, you have access to manage your Site and it's Activities and settings. Sites A Site is the place where your business takes place, which has many activities. For example, a theme park would be a site with each ofPopular

• Site Activity Tags

  Activity Tags are a powerful feature that can help you personalise and organise your site's offerings. Here's how they work: Filtering on the Guest Map: By creating Activity Tags, you can categorise amenities at your site, making it easy for guests to filter and find exactly what they're looking for on the map. Whether it's dining options, recreational facilities, or specific points of interest, Activity Tags let you tailor the map to enhance your guests' experience. CustomisingSome readers

• Team mode vs Solo mode

  User modes When an order is accepted, it is automatically assigned to the Operator who is signed in. By default, the Servery view is in Team mode, which displays all orders for a restaurant. In Solo mode, only the orders belonging to the assigned Operator are displayed. Operators can toggle between the two modes by pressing the Team mode button in the top navigation bar. This is useful for Operators who want to filter out their assigned orders during busy periods. ReassigningFew readers

• How to change your bank details

  This article will cover how to change the bank account linked to your Stripe connect account which receives payouts. First, you'll need to access your Stripe dashboard via the Cloudline corporate app. You can find the link in the payments settings in your site: To see your Stripe details, you'll need the phone attached to the account to enter a passcode which is sent to you via SFew readers

• Adding tax to your menu items

  This article will show you how to add inclusive tax rates to your menu items. First, you will need to create a new tax rate from the site settings page. From there, click Generate Tax Rate on the Tax Rates tab. Tax RatesAfter generating a new tax rate, you're ready to attach it to a menu item. In your restaurant activity, select a menu item when in the menu tab. You can selectFew readers